Be wary of utility scams

Businessman using smart phone

Join Wisconsin Public Service (WPS) and law enforcement across northeast and north central Wisconsin as they team up to protect customers from con artists.

On Oct. 20, police and sheriff’s departments across the area joined with WPSC to share the warning signs of utility scams on social media. The goal was to flood newsfeeds with this important safety information.

Scammers may:

  • pretend to be from WPS. They may even manipulate caller ID to make it look like WPS is calling or leave a recorded message that sounds like it is from the company.
  • threaten to turn off your energy right away;
  • demand immediate payment—often by prepaid debit card, third-party apps like Zelle or Venmo, or unusual payment methods such as bitcoin. WPS will never do that.

Over the years, customers have lost thousands of dollars in utility scams. If a person thinks a scammer is targeting them, hang up. It is not rude, it is safe.

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