The Public Service Commission of Wisconsin (PSC) voted 2-1 on Thursday, Sept. 17 to continue to stay a portion of its June 26 order, extending the moratorium on utility residential customer disconnections and refusal of service for nonpayment until Nov. 1.

Prior to the extension, regulated utilities were not allowed to disconnect service for non-payment until Oct. 1. The move comes as COVID-19 positive cases continue to spike in the state.

Commissioners strongly urge customers to contact their utility to set up payment plans or to seek energy assistance now, instead of waiting until the end of the moratorium.

“If you have been unable to pay your utility bills, contact your utility to arrange a payment plan or seek public assistance now, and while funding is available,” said Rebecca Cameron Valcq, chairperson of the PSC. “Even paying a little bit at a time or applying for energy assistance today can help head off an insurmountable debt at the end of the moratorium.”

(Please see the September 24 issue of the Tri-County News for more on this story.)

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